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Gyde is a platform for building a multilingual, in-app knowledge base to educate users, boost retention, and reduce support tickets.

With Gyde, you can build in-app knowledge bases that help users resolve issues and learn how to use features—no coding required!

You’ll be able to arrange help articles into categories, so it’s easier for users to find what they’re looking for.

Plus, you can integrate with Zapier and Pabbly Connect to trigger workflows for new feedback you receive on help articles.

And getting started is a breeze—just copy and paste the JavaScript snippet to connect Gyde with your application.


Help articles


Give users access to a help center that’s fully integrated with your app.

Gyde lets you import help articles from Intercom, Zendesk, Freshdesk, and Confluence, so you don’t need to start from scratch.

And if you want to write a brand new article, you’ve got access to a Medium-style editor that’s super user-friendly.

It’s easy to add hyperlinks, bullet points, social media RSS feeds, and video-based tutorials to your support docs.

And you can even create contextual content that only shows up when users are on a particular page or have specific roles.


Contextualized content


Create content that only shows up for users on a particular page or with specific roles.

Got a global audience? Gyde automatically translates your help articles into any supported language.

Whether users speak Spanish, Dutch, or Polish, they’ll be able to find the right support in their native tongue.

That way, you can to cut down on support tickets and help folks feel more confident when they’re using your product.


Automatic translation


Automatically translate your help content into any supported language.

Best of all, Gyde gives you access to analytics on user behavior—like their most-viewed articles, the features they use, and where they get stuck.

That means you’ll be able to anticipate their exact needs and offer immediate solutions from the moment they onboard.

This platform also keeps tabs on monthly active users, which you can compare against your other tracking tools.




See how users are interacting with your help articles over time.

It’s hard to help users understand your product when you’re stuck manually responding to every single support issue. (“Your call is important to us. I promise.”)

That’s why Gyde lets you build an in-app knowledge base packed with relevant help articles that you can auto-translate into dozens of languages.

Keep users on your app.

Get lifetime access to Gyde today!

Plans & features

Deal terms & conditions
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    Lifetime access to Gyde

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    All future Air Plan updates

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    If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

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    No codes, no stacking—just choose the plan that’s right for you

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    You must activate your license within 60 days of purchase

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    Ability to upgrade or downgrade between 3 license tiers

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    Only for new Gyde users who do not have existing accounts

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    GDPR compliant

60 day money-back guarantee. Try it out for 2 months to make sure it’s right for you!

Features included in all plans
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    Quick integration of help articles using JavaScript

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    WYSIWYG editor to create help articles

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    Add images, videos, files, and lists to help articles

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    Add search tags for quick search of help articles

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    Show help articles by categories

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    Help articles draft and publish mode

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    Customize name and color based on your application

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    Standard analytics to monitor usage

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    Customized widget

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    30+ languages available and all future languages

Specification: Gyde

License Tier 1

All features above included
1 application(s) integration with Gyde (domain)
50 help articles per application
5,000 combined monthly active users
2 admin users per application
2 (English + 1 additional language) languages per application

License Tier 2

All features above included
5 application(s) integration with Gyde (domain)
100 help articles per application
100,000 combined monthly active users
5 admin users per application
5 (English + 4 additional languages) languages per application
Custom help article filter (based on URL and user role)

License Tier 3

All features above included
30 application(s) integration with Gyde (domain)
Unlimited help articles per application
1,000,000 combined monthly active users
10 admin users per application
All supported languages per application
Custom help article filter (based on URL and user role)

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