Gyde is a platform for building a multilingual, in-app knowledge base to educate users, boost retention, and reduce support tickets.
With Gyde, you can build in-app knowledge bases that help users resolve issues and learn how to use features—no coding required!
You’ll be able to arrange help articles into categories, so it’s easier for users to find what they’re looking for.
Plus, you can integrate with Zapier and Pabbly Connect to trigger workflows for new feedback you receive on help articles.
Give users access to a help center that’s fully integrated with your app.
Gyde lets you import help articles from Intercom, Zendesk, Freshdesk, and Confluence, so you don’t need to start from scratch.
And if you want to write a brand new article, you’ve got access to a Medium-style editor that’s super user-friendly.
It’s easy to add hyperlinks, bullet points, social media RSS feeds, and video-based tutorials to your support docs.
And you can even create contextual content that only shows up when users are on a particular page or have specific roles.
Create content that only shows up for users on a particular page or with specific roles.
Got a global audience? Gyde automatically translates your help articles into any supported language.
Whether users speak Spanish, Dutch, or Polish, they’ll be able to find the right support in their native tongue.
That way, you can to cut down on support tickets and help folks feel more confident when they’re using your product.
Automatically translate your help content into any supported language.
Best of all, Gyde gives you access to analytics on user behavior—like their most-viewed articles, the features they use, and where they get stuck.
That means you’ll be able to anticipate their exact needs and offer immediate solutions from the moment they onboard.
This platform also keeps tabs on monthly active users, which you can compare against your other tracking tools.
See how users are interacting with your help articles over time.
It’s hard to help users understand your product when you’re stuck manually responding to every single support issue. (“Your call is important to us. I promise.”)
That’s why Gyde lets you build an in-app knowledge base packed with relevant help articles that you can auto-translate into dozens of languages.
Keep users on your app.
Get lifetime access to Gyde today!
Plans & features
Deal terms & conditions
Lifetime access to Gyde
All future Air Plan updates
If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
No codes, no stacking—just choose the plan that’s right for you
You must activate your license within 60 days of purchase
Ability to upgrade or downgrade between 3 license tiers
Only for new Gyde users who do not have existing accounts
60 day money-back guarantee. Try it out for 2 months to make sure it’s right for you!
Features included in all plans
WYSIWYG editor to create help articles
Add images, videos, files, and lists to help articles
Add search tags for quick search of help articles
Show help articles by categories
Help articles draft and publish mode
Customize name and color based on your application
Standard analytics to monitor usage
30+ languages available and all future languages
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