PinChat – Plus exclusive
No matter what industry you’re in, being on the customer-facing side of things can start to feel like Groundhog Day.
When you’re answering the same questions repeatedly, it’s easy to slip and send an embarrassing email or twenty. (“I did it again. I wrote ‘Thanks for reaching out, [INSERT CUSTOMER HERE]’ instead of their name.”)
If only you could say all the right things, while also saving time and energy on repetitive typing.
PinChat is a business messenger with built-in customer engagement features that lets you chat and share surveys via link or QR code.
With PinChat, you can chat instantly with your customers via a link or QR code—no additional apps needed.
Put your PinChat link or QR code on any online or offline customer touchpoint like social media, flyers, and business cards.
You’ll receive instant notifications when you get a new message on the PinChat app.
Plus, you can manage all your customer messages on one dashboard, so no question or concern will ever slip under the radar again.
Chat with customers instantly by providing the PinChat link or QR code.
You can easily build your own chatbot using PinChat’s chatbot builder, giving clients the chance to instantly start a conversation right on your website.
Use the chatbot to address customer questions and concerns and guide them to the answers they need, all while letting your customer service team focus on urgent matters.
You’ll also be able to take over the chat at any time when customers need instant support by switching from a chatbot to a real person in the chatroom.
Power up your chat widget with a chatbot that can help customers when you’re not there.
PinChat also lets you create sub-accounts for your customer service team members.
You can add multiple sub-accounts to a single chat link, so that different team members can work simultaneously and reply to messages at the same time.
Group related chatrooms together into folders with a single drag and drop, and use colored tags to highlight each chatroom’s key points to help you stay organized.
Stay organized with colored tags and store related chatrooms in folders.
Get feedback from your clients with an in-chat survey, so you can quickly scan customer sentiment.
PinChat helps you keep track of all your leads by automatically adding anyone you chat with to your client list.
Best of all, the tool will automatically sync and update customer data shared in a chatroom to your client list.
Keep track of your clients by automatically syncing information from chats to your client list.
Engaging with your clients shouldn’t feel like you’re performing a one-person magic show and manning the ticket booth at the same time. (“Looks like it’s the perfect time to disappear.”)
PinChat makes it a cinch to engage with your customers instantly and organize chat conversations, so your entire customer service team can collaborate better.
Get to know your customers with chatbots.
Get lifetime access to PinChat today!
Plans & features
Deal terms & conditions
Lifetime access to PinChat – Plus exclusive
All future Standard Plan updates
If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates.
No codes, no stacking—just choose the plan that’s right for you
You must activate your license within 60 days of purchase
Ability to upgrade or downgrade between 5 license tiers
Available for new PinChat users and returning AppSumo Plus purchasers
Previous AppSumo Plus customers who purchased PinChat can upgrade their license to increase their feature limits
Previous AppSumo customers will be grandfathered into the new feature limits
60 day money-back guarantee. Try it out for 2 months to make sure it’s right for you!
Features included in all plans
1-to-1 chat and group chat
Customizable chat link and chat room appearance
Link-in-bio (PinBoard and interactive buttons)
SMS and email notification
Website chat widget
In-chat payment (Stripe, PayPal, LINE Pay)
Integration with Instagram, Messenger, WhatsApp, LINE, Slack
Exportable client list
Custom domain and meta tag
Auto-detection of guest location
Request reply message (data collection)
Folder and user tag
iOS and Android app available
Export chat data
Specification: PinChat – Plus exclusive