Support Board

Support Board connects customers with smart chatbots for immediate assistance—and hands control over to live agents when problems escalate.

The platform is also loaded with more than 45 readymade templates, which your chatbot can use to quickly reply to general questions.

You’re also able to program new questions and answers to train your bot, allowing it to help customers with more advanced queries.

And just like a live agent, your chatbot can send attachments, media, rich messages, and surveys to deliver more information to customers.

Send pop-up messages, welcome messages, and follow-up messages to push more people down the sales funnel.

You’ll be able to set up automations and triggers using conditions like user type, location, and time, putting your bot to work 24/7.

Live agents can access rich messages to create more engaging surveys that onboard new customers in no time.

Plus, you can evaluate support scripts and team performance using reports that collect customer feedback after a live chat experience.

Support Board lets you set up omnichannel support to send and reply to direct messages, text messages, emails, and support tickets.

The tool can also reply to messages sent from WhatsApp, Messenger, Telegram, Twitter, WeChat, Google Business Messages, and more for added flexibility.

It’s easy to assist international customers because the platform has multilingual bots that support up to 32 languages.

Your chatbot can even search for answers on Google and autocorrect misspelled text to decrease your agents’ workload.

Providing excellent customer service shouldn’t leave you feeling burnt out. (“But who gives support to Support?”)

With Support Board, you can manage customer conversations across channels and leverage automated chatbots for a seamless customer service experience.

Solve more problems in less time.

Get lifetime access to Support Board today!