Name: Pulsedesk
Availability: InStock

Overview

Our multichannel support.

Make sure your customers can reach you the way they prefer offering them a multichannel support.

The most demanded channels are available (email, WhatsApp, Telegram, phone, web chat, etc.) and the list is constantly updated.

Easily view analytics and reports.

Set an unlimited number of limits for all operations in Pulsedesk.

Closely monitor the quality of service and find out what problems prevent requests from being processed on time. Let efficiency go hand in hand with quality

You can easily monitor the quality of service with the illustrative tables and graphs — allowing you to find out what problems prevent requests from being processed on time.

Automated workflows to save your team time and keep your customers happy.

Use custom triggers to increase your team’s work productivity and respond to requests faster than ever.

To get rid of the chaos that comes from fielding messages from a myriad of sources, install Pulsedesk: they will all be automatically directed to your user account, which contains a lot of useful tools.

Give clients the opportunity to find answers to their questions themselves.

You can create a Knowledge Base based on Pulsedesk — your company’s own Wikipedia — and post links to its articles on your website or in a web widget.

This will provide them with a convenient online library with answers to common questions, helpful instructions, and more.

Get access today!

Plans & features

Deal terms & conditions

Lifetime access to Pulsedesk
You must redeem your code(s) within 60 days of purchase
All future plan updates
Please note: This deal is not stackable

Specification: Pulsedesk

Plan 1	All features above included Unlimited tickets from different channels Unlimited automations and workflows 3 users Ticket assignment by load balancing Reporting and analytics Knowledge base and client portal Live chat Satisfaction survey Custom ticket fields & status Mobile app and more SLA management & business hours
Plan 2	All features above included Unlimited tickets from different channels Unlimited automations and workflows 6 users Ticket assignment by load balancing Reporting and analytics Knowledge base and client portal Live chat Satisfaction survey Custom ticket fields & status Mobile app and more SLA management & business hours
Plan 3	All features above included Unlimited tickets from different channels Unlimited automations and workflows 9 users Ticket assignment by load balancing Reporting and analytics Knowledge base and client portal Live chat Satisfaction survey Custom ticket fields & status Mobile app and more SLA management & business hours
Plan 4	All features above included Unlimited tickets from different channels Unlimited automations and workflows 12 users Ticket assignment by load balancing Reporting and analytics Knowledge base and client portal Live chat Satisfaction survey Custom ticket fields & status Mobile app and more SLA management & business hours
Plan 5	All features above included Unlimited tickets from different channels Unlimited automations and workflows 15 users Ticket assignment by load balancing Reporting and analytics Knowledge base and client portal Live chat Satisfaction survey Custom ticket fields & status Mobile app and more SLA management & business hours